Refunds and ReturnsUpdated 22 days ago
At Silk + Sonder, we carefully plan and produce our journals and products in advance to ensure every member receives their items on time each month. As a small, woman-owned business, we create inventory in limited batches based on expected demand. Because of this, all Silk + Sonder products are final sale and not eligible for returns or exchanges.
If your order arrives damaged, incorrect, or you experience any issues with your shipment, our team is always happy to help. Please reach out to our Member Experience team at [email protected] and we'll work with you to make it right.