Can we help with something else that's not listed? Let us know and our team will reach out!

Silk + Sonder 

Manage My Account

Silk + Sonder

What is Silk + Sonder?

Our Story

What Does Silk + Sonder Mean?

What Makes S+S Special?

Subscription Options

What's Inside?

Refunds and Returns

Refund and Return Policy

About Silk and Sonder

Trouble logging in?

Logging In

Subscription Renewals

Renewals

How to Update your Address

Change of Address

Upgrading Your Subscription

Subscription Upgrades

Pausing Your Subscription

Subscription Pause

Canceling Your Silk and Sonder Subscription

Subscription Cancellation

Billing

Subscription and Account Management

When Will I Receive My Order?

Shipping Timeline

Shipping Providers

Shipping Problems?

Shipping Problems

Shipping

What are Sonder Socials?

What are Exclusive Events?

Sonder Social Registration & Cancelation

Sonder Socials

What are the Digital Courses?

Digital Courses

Digital Courses and Sonder Socials

What is Sonder Club and How Do I Join?

Sonder Club

What is Sonder Blush?

How do I manage my Sonder Blush subscription?

Sonder Blush

S+S App

What Gifting Options Does S+S Have?

Gifting

How do I edit, upgrade, or cancel my Silk and Sonder subscription?

What carrier does S+S ship with and how long will it take me to receive my order?

All about Sonder Socials and Digital Courses!